With business ruling, you can create the ultimate feedback process
By utilizing our open AI interface with multiple systems and smart business ruling, you can make the feedback process as smooth as possible!
What does business ruling entail?
Business ruling are rules you set up to make sure the feedback process is as smooth as possible. You want to avoid annoying your customers with too-frequent requests for feedback. That will lower your conversion rate and the number of responses you get, which will in turn affect the reliability of your data.
For example, you can set up the following rules:
Do you want to trigger your surveys from different systems? Not a problem!
Ultimately, you want the entire feedback process to be automated. To fully automate this process, you need connections between different systems. You can connect Insocial with your:
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You have reached “Business ruling". The next step is to analyze your data!