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Powerful surveys with a high conversion rate
Insocial’s surveys are extremely user friendly, easy to understand and useful at any time! This helps you optimize your conversion and gather much more feedback from your customers. The more feedback you receive, the better. It forms the data you use to make the right decisions at the right times.
Measure and improve constantly
Measure all interactions. At any moment, via every channel and on all types of devices!
- Measuring your online order process
- Measuring your website visits
- Measuring your service conversations
Always in your corporate style
You are free to decide the look and feel of your surveys to ensure they conform to your brand’s standards. Change the font, the colors, add your logo and choose your own background!
Includes a photo uploader
With Insocial’s surveys, you can also collect your customers’ photos. You can use this functionality in a variety of ways, e.g. a picture of the end result or pictures of the customer themselves. This is a great way to make the feedback even more personal. It also comes in handy when you want to use the feedback online in the form of reviews!
Whitepaper: The most valuable KPIs for measuring customer satisfaction
How do you know exactly whether your customers are satisfied or loyal? You can gain insight into these factors by using Key Performance Indicators or KPIs. In this whitepaper, we will take a closer look at the four most valuable KPIs that organizations around the world use to measure their CX!
Automatically send out surveys after moments of interaction with your customers!
During a personal demo, our CX experts will reveal the optimal way for your organization to gather feedback in order to improve your customer experience.
Tailored advice
Whenever it suits you
Completely free