Gather the most valuable data with Insocial surveys
The more feedback you receive, the more reliable your data are. Insocial offers you the most versatile surveys with which you can gather as much feedback as possible and further improve your Customer Experience.
Powerful surveys with a high conversion rate
Insocial’s surveys are extremely user friendly, easy to understand and useful at any time! This helps you optimize your conversion and gather much more feedback from your customers. The more feedback you receive, the better. It forms the data you use to make the right decisions at the right times.
Measure and improve constantly
Measure all interactions. At any moment, via every channel and on all types of devices!
Insocial helps us to easily spread the feedback of our customers feedback throughout our organisation. With the narrowcast that we use, we bring the feedback right back to the workplace. Thanks to this, our employees can immediately analyse how the customer has experienced their service.
Do you want to learn more? Get a personal and tailor made demo from one of our expertsDo you want to learn more? Get a personal and tailor made demo from one of our experts
Request a demoAlways in your corporate style
You are free to decide the look and feel of your surveys to ensure they conform to your brand’s standards. Change the font, the colors, add your logo and choose your own background!
Includes a photo uploader
With Insocial’s surveys, you can also collect your customers’ photos. You can use this functionality in a variety of ways, e.g. a picture of the end result or pictures of the customer themselves. This is a great way to make the feedback even more personal. It also comes in handy when you want to use the feedback online in the form of reviews!
Features
From likert scales to dropdown
Desktop, mobile and tablet
Create your own surveys
Distribute your survey via multiple channels
Let customers choose whether they are okay with you contacting them again
Available in multiple languages
Skip questions based on previous answers
Show/hide specific questions to/from specific customers
Repeat previous answers in subsequent questions
Place questions or answers in a random order
Gather online reviews
Contact fields or social media pre-fill
Let respondents upload a photo
Use your organization's logo, colors and font
Insocial does not restrict the maximum number of responses
Follow our product tour
You have reached “surveys.” The next step is to send out invitations via different channels.
With pulse surveys, you increase the quality of your feedback data. This allows you to focus on increasing customer satisfaction. How does it work? We are happy to explain.