How satisfied are your customers with your employees, your services and your products?
Share your customers’ feedback with every department and every employee in your organisation.
Satisfied customers feel heard, keep coming back for more and recommend you to others in their network!
Measure every moment on any type of device and via every channel
Insocial grants you actionable insights; insights you can share and truly put to good use!
Place feedback in the right context
71% of consumers read reviews before purchasing a product or service.
Make optimal use of customer feedback
Implement the right improvements based on your customers' feedback.
With Insocial's analysis dashboard, you always have insight into why and when your customers are satisfied and just how satisfied they are.
With narrowcasting on the work floor, you can truly make your customers’ experiences visible. This keeps your customer experience at the forefront of everyone's mind.