Measure any type of experience with Insocial. From Customer Experience (CX) to Employee Experience (EX). Harmonize all customer feedback solutions with us and grow as a customer-centric organization.

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Why is CX important?

Why is CX important?

Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors.

How we make CX work

Measure all your touchpoints

Measure all your touchpoints

Gather invaluable customer feedback at all relevant moments during the customer journey.

Acquire actionable insights

Acquire actionable insights

Translate your customers’ experiences into real-time information and bring the feedback back to your employees.

Use social proof!

Use social proof!

Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).

Our feedback solutions

Bring customer feedback to all departments in your organisation.
For Customer Experience teams

For Customer Experience teams

Create the ultimate customer experience

For Customer Service teams

For Customer Service teams

Make your service memorable

For Marketing teams

For Marketing teams

Turn your customers into fans

For Management teams

For Management teams

Transform your organisation

Insocial helps organisations transform based on their customer feedback

We help smart organisations get even better at what they do. Be inspired and take a look at the success stories of, among others, Samsung, Roompot, InShared, RTL and ABS Autoherstel.

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Would you like to know more? Request a free personal demonstration of Insocial.

The most successful brands in the Netherlands use Insocial to optimise their customer experience. What are you waiting for? Request a personal demo to learn more about our platform!

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Tailor-made advice

Anytime you want

Entirely free of any further obligation