Listen to your customers
Understanding consumer behavior is the first step towards influencing it.
Learn from them
Improve the performance of your company by looking at what customers value the most.
And share their stories!
Convince your potential customers with the experience of their predecessors.
“With InSocial we can now measure all of our customer contact moments in a uniform manner. As a result, we can really follow the trends and notice exactly where we can optimise our services.”
Samsung Electronics Benelux
Say goodbye to silos within your organisation
With InSocial you can collect all kinds of feedback with one platform. Making it easy to see how happy your customers are on different touchpoints within the customer journey!
All feedback within one platform.
Connect with your CRM to create a 360 degree customer view!