Collect feedback when it counts. InSocial supports at every touchpoint in the client journey.
Custom reports and dashboards that give insight into (real time) client data.
Publish reviews online and redirect unhappy clients straight through to your customer service.
“We were able to move quickly with InSocial. Within a week we launched our first survey! With InSocial we can now measure all of our customer contact moments in a uniform manner. As a result, we can really follow the trends and notice exactly where we can optimize our services.”
Tom van de Wal & Daan van der Mijden – Samsung Electronics Benelux