Gain insight into your customers’ experiences at every stage of the customer journey!
Compare the performances of your branches, departments or even individual employees!
Share the results with all your stakeholders and make CX an integral part of your organisation!
Gather feedback at any time
Improve your customers’ experience
Actionable insights for all layers within your organisation
Publish customer reviews on your website and social media
Make optimal use of customer feedback with Insocial
With Insocial's analysis dashboard, you always have insight into why and when your customers are satisfied and just how satisfied they are!
With narrowcasting on the work floor, you can truly make your customers’ experiences visible. This keeps your customer experience at the forefront of everyone's mind.
Instantly forward complaints to the right person for a rapid follow-up!