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Partner: Change CX

About Change CX

Change CX is the expert in customer-centric transformation!
With a strong focus on customer experience, Change CX guides organizations in optimizing their customer processes and interactions, both digital and physical. They bring strategy, change management and customer insights together to achieve sustainable improvements. From customer journeys and service design to CX implementation and culture change, Change CX helps companies become truly customer-centric. The result? Satisfied customers, engaged employees and better business results.

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Our partnership

The partnership between Change CX and Insocial provides a powerful foundation for customer-centric transformation.
Where Change CX helps organizations set up customer-centric processes and realize internal change, Insocial provides the essential customer insights that underpin and guide this change. Linking real-time feedback to strategic CX approaches and change management creates a continuous improvement process that is truly supported within the organization. Together, they enable companies to not only listen to the customer, but also turn that feedback into measurable impact.

Why CX Digital?

Because true customer focus goes beyond just a good customer experience. Change CX helps organizations to structurally improve customer experience by aligning strategy, processes, culture and behavior. They combine in-depth CX expertise with change management skills, ensuring that changes are not only designed, but actually implemented and secured. With Change CX, you choose a partner who ensures lasting impact - for your customers and your organization.

"Insocial for CX teams"

A blog explaining why CX matters. Create a unified experience at every point in the customer journey.

Check out the benefits of CX
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Free demo of Change CX

Find out how Change CX can strengthen your organization. Request a no-obligation demo!

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