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Partner: Spotler Engage

About Spotler Engage

Spotler Engage offers award-winning solutions and services for reputation management, actionable insights from data, customer experience, chatbots, and artificial intelligence.
Making innovative technology accessible, our partner provides comprehensive services such as research, data analysis, strategy development, and training in addition to easy-to-use tools.

Spotler Engage supports customers worldwide with data-driven reputation management and efficient engagement with their customers!

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Our partnership

For years, we have been working together with Spotler Engage, sharing valuable knowledge and regularly standing side by side at events with inspiring cases.
The combination of our platforms enables both our customers and those of Spotler Engage to grow in terms of webcare and satisfaction with this channel—clear, measurable, and in real time. So you can act on it immediately!.

Why Spotler Engage?

For successful deployment of media monitoring and online customer contact, Spotler Engage is the place to be.
Spotler Engage’s mission is to truly connect your organization with your customers. Since 2011, their team of experts has been helping organizations with smart, scalable solutions. Their user-friendly software includes tools for media monitoring, webcare, social media publishing, chatbots, and actionable insights—all designed to support outstanding customer experiences.

Webcare is more than online customer support

How can you best organize webcare within your company? Which channels are you going to monitor? How do you respond to positive or negative feedback? And what exactly does webcare give you? These questions, and many more, are addressed in our partner's white paper.

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