Blog Insocial
The Insocial knowledge blogs will help you learn all about CX to take your organization to the next level!
The Insocial knowledge blogs will help you learn all about CX to take your organization to the next level!
Suppose a customer gives feedback to your company. A complaint, a suggestion or just a compliment. And then ... The person never hears anything more about it. Talking to a wall would have been just as effective.
You probably hear it more often: customer satisfaction is the key to success for a B2B company. After all, retaining existing customers and attracting new ones is crucial to being a successful business. But it is not always easy to ensure and ...